TenCoinX

Terms of Use

Last Updated: May 29, 2025

What We Collect

  • Personal information: name, phone, email, ID, BVN, etc.
  • Transaction data: crypto/fiat transfers, trades, staking records.
  • Device & app info: IP address, browser type, usage behavior.

How We Use Your Data

  • Verify your identity (KYC/AML).
  • Facilitate wallet and trading services.
  • Improve user experience and provide customer support.
  • Ensure platform security and fraud prevention.

Data Sharing

We share data only with:

  • Regulators (where legally required).
  • Third-party service providers (e.g. payment processors).
  • Compliance partners (KYC/AML providers).

Data Security

We use encryption, secure storage, and access control to protect your information.

Contact

privacy@tencoinx.com | [Company Address]

1. TenCoinX Community Rules

TenCoinX is built on trust, transparency, and shared progress. These community rules apply to all users, especially on P2P, forums, and customer channels.

Community Guidelines

  • No scams or fraudulent activity.
  • No hate speech, racism, or abuse.
  • No spamming or fake promotions.
  • Respect all users and TenCoinX staff.
  • Do not share false investment advice.
  • Report suspicious users immediately.

Violations may result in account suspension, permanent ban, or legal action.

2. Terms of Use (Key Clauses)

User Eligibility

Users must be 18+ and comply with TenCoinX's KYC requirements.

Service Access

TenCoinX reserves the right to suspend accounts for security, regulatory, or policy violations.

Trading Disclaimer

Crypto trading is risky and TenCoinX is not liable for losses due to market volatility.

3. Content & Investment Disclaimers

  • TenCoinX does not offer financial advice.
  • Information on the platform is for educational and transactional purposes only.
  • Past performance of assets does not guarantee future returns.

4. Security Best Practices Notice

  • Never share your OTP, PIN, or password.
  • Enable 2FA in your account settings.
  • Only use the official TenCoinX app and site.
  • Beware of fake Telegram/WhatsApp groups.

5. AML/KYC Compliance Notice

TenCoinX complies with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations in all supported countries. Users must verify their identity before accessing full services. Non-compliance or fraudulent behavior will lead to account restriction or reporting to authorities.

6. Support & Reporting

Need help? Contact

  • Live chat: inside the app.
  • Email: support@tencoinx.com
  • Report abuse or scams: report@tencoinx.com